Description

Operational Excellence: How to Manage and Lead Your Small Business for Profit Do you want to learn how to manage and lead your small business for profit? Do you want to know how to optimize your operations, hire and retain the best employees, and create a culture of excellence and teamwork? Do you want to learn from successful small business owners who have mastered these skills and achieved outstanding results? If you answered yes to any of these questions, then this class is for you. This is the third of a four-part series on business foundational skills for small business owners and entrepreneurs.

In this class, you will learn:

• How to design and implement effective operational procedures that align with your vision, mission and goals

• How to measure and improve your operational efficiency, quality and customer satisfaction

• How to recruit, train and motivate your employees and create a positive work environment

• How to retain your employees and reduce turnover and absenteeism

• How to lead your team with confidence, clarity and compassion

• How to handle common operational challenges and risks such as inventory management, cash flow, compliance and safety

By the end of this class, you will have a better understanding of how to manage and lead your small business for profit. You will also have access to best practices, tools and resources to help you apply what you learn in your own business.

This is the third of a four-part series of business foundational classes for small business owners and entrepreneurs. Other classes in the series include: *Marketing For Profit *Managing Financials for Profit *Digital Marketing For Profit

This class will be delivered online via Zoom and will include lectures, exercises, case studies and Q&A sessions. There is no charge for this class. Don’t miss this opportunity to learn how to manage and lead your small business for profit!

Part 3 of 4 part series "Accelerating Your Business"

Presented by: Lin Burzell - Business Coach, North Idaho Small Business Development Center

Linden Burzell, Ph.D., has over 40 years of experience as a business owner and manager, with specializations in manufacturing, large-scale aquaculture, and international trade. He pioneered the development of the technology behind large-scale commercial shrimp aquaculture, fish hatcheries and farms around the globe.

North Idaho Small Business Development Center – North Idaho Small Business Development Center provides one-on-one, professional business coaching that helps small-business owners accelerate their businesses success. We offer the tools, resources, expertise and peace of mind to help you feel confident and supported in taking your business to the next level, no matter where you are in the process. Best of all, our coaching services come at no cost to you because we’re funded by the U.S. Small Business Administration, the State of Idaho, and North Idaho College all who want to see businesses like yours succeed. https://nisbdc.com/

Hosted by: North Idaho College

Disclaimers: The information provided in this webinar and any supplementary materials provided to registrants are intended for educational and informational purposes only and does not constitute professional financial or legal advice. No registrant should act or fail to act on the basis of any material contained in this webinar without obtaining proper financial, legal, or other professional advice specific to their situation.

The North Idaho Small Business Development Center, and its host, North Idaho College, specifically disclaims any liability, loss or risk, personal or otherwise, which is incurred as a consequence, directly or indirectly, of the use and application of any of the information presented in this webinar.

By registering for this webinar you acknowledge and agree that you have read, understood, accept and agree to the above disclaimer and that under no circumstances shall the North Idaho Small Business Development Center or it’s host, North Idaho College, be held liable for any claims, losses, or damages of any kind or nature arising out of or in any way related to the information provided in this webinar and/or the registrant’s use of or reliance on said information.