To build a profitable business attracting, hiring, and retaining talent is crucial. But so is having clear systems and processes that enable your employees to deliver exceptional quality and service over and over again.

In this class you will learn:

*How to design effective systems & processes that will enable you to improve your efficiency, quality, and customer experience

*How to reduce turnover and absenteeism by recruiting winners and keeping them

Part 3 of the 4-part "Business Accelerator Series"

Presented by: Michael Angiletta - Business Coach, North Idaho Small Business Development Center

Michael is a former marketing & sales executive, serial entrepreneur, and successful small business owner. Michael has a keen passion for transforming ideas from the back of a napkin into viable business opportunities. Michael was most recently Chief Revenue Officer for a leading social media management software company, responsible for global sales and marketing.

North Idaho Small Business Development Center – provides one-on-one, professional business coaching that helps small-business owners accelerate their businesses success. We offer the tools, resources, expertise, and peace of mind to help you feel confident and supported in taking your business to the next level, no matter where you are in the process. Best of all, our coaching services come at no cost to you because we’re funded by the U.S. Small Business Administration, the State of Idaho, and North Idaho College all of who want to see businesses like yours succeed. https://nisbdc.com/

Hosted by: North Idaho College

Disclaimers: The information provided in this webinar and any supplementary materials provided to registrants are intended for educational and informational purposes only and do not constitute professional financial or legal advice. No registrant should act or fail to act based on any material contained in this webinar without obtaining proper financial, legal, or other professional advice specific to their situation.

The North Idaho Small Business Development Center, and its host, North Idaho College, specifically disclaims any liability, loss, or risk, personal or otherwise, which is incurred as a consequence, directly or indirectly, of the use and application of any of the information presented in this webinar.

By registering for this webinar you acknowledge and agree that you have read, understood, accept and agree to the above disclaimer and that under no circumstances shall the North Idaho Small Business Development Center or its host, North Idaho College, be held liable for any claims, losses, or damages of any kind or nature arising out of or in any way related to the information provided in this webinar and/or the registrant’s use of or reliance on said information.